Telecaller

7,000 - 10,000 /month

B A Wealth Advisor

Esplanade area, Kolkata

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Banking

Languages: Hindi, Bengali

10th Pass and above

Males Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Telecaller to join our team at B A Wealth Advisor. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹7,000 - ₹10,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Telecaller role.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹7,000-₹10,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Esplanade area, Kolkata.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Telecaller role. No prior experience is required.
Where is this job located?
Ans : This Telecaller job is located in Esplanade area, Kolkata.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹7,000-₹10,000 per month. This is a Full Time opportunity and has 25 openings available.