Telecaller Inbound

12,000 - 17,000 /month*

Small Industries Development Council

Ameerpet, Hyderabad

₹2,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Inbound to join our team at Small Industries Development Council. The role offers ₹12000 - ₹17000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller Inbound job

What skills and experience do you need for this Telecaller Inbound job?
Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound job ranges between ₹12,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What are the key responsibilities of this Telecaller Inbound job?
Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Inbound job is located in Ameerpet, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Telecaller Inbound job.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹12,000-₹17,000 per month. This is a Full Time opportunity and has 10 openings available.