What are the eligibility criteria for this Customer Service Associate job?

Candidates should have a 12th Pass and above qualification with 1-1 years of experience for this Customer Service Associate job offered by Victa Earlyjobs Technologies Private Limited in Somajiguda, Hyderabad.

What salary is offered for this Customer Service Associate job?

The salary for this Customer Service Associate job ranges between ₹17,000-₹18,000 per month.

What shift and timings does this job follow?

This Customer Service Associate job follows a Day shift.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Somajiguda, Hyderabad.

How many openings are available for this position?

There are 50 openings available for this position.

Is this job open for all genders?

Yes, this Customer Service Associate job is open for both male and female candidates.

Where is this job located?

This Customer Service Associate job is located in Somajiguda, Hyderabad.

Why should you apply for this Customer Service Associate job?

This Customer Service Associate job offers a salary between ₹17,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.

Customer Service Associate

17,000 - 18,000 /month

Victa Earlyjobs Technologies Private Limited

Somajiguda, Hyderabad

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Job Highlights

Industry Type: Banking

Languages: Malayalam, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Customer Services inbound process

Company: Globiva Services Pvt Ltd

Location: 3rd Floor, Fortune 9 Towers, Somajiguda, Opposite Yashoda Hospital, Hyderabad

About the Role

Globiva Services Pvt Ltd is hiring enthusiastic Customer Service Associates to support leading banking clients like Kotak, RBL, and Border Plus. This is a full-time role where you will be the first point of contact for customers, handling inbound queries and ensuring excellent service delivery.

Responsibilities

Answer inbound customer calls and resolve queries related to banking services and products.
Provide accurate and timely information while maintaining high service quality.
Build positive customer relationships by ensuring clear communication in English and regional language.
Maintain detailed records of customer interactions in the system.
Escalate unresolved or complex issues to the appropriate department.
Meet daily/weekly performance metrics like call handling time, resolution, and quality.
Ensure compliance with company policies, process guidelines, and regulatory requirements.

Qualifications & Experience

Graduate (any discipline).
Freshers or candidates with 6 months–1 year of customer service/BPO experience.
Excellent communication skills in English + Tamil + Malayalam
Basic computer literacy and good typing skills.
Strong interpersonal and problem-solving abilities.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Service Associate job

What are the eligibility criteria for this Customer Service Associate job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience for this Customer Service Associate job offered by Victa Earlyjobs Technologies Private Limited in Somajiguda, Hyderabad.
What salary is offered for this Customer Service Associate job?
Ans : The salary for this Customer Service Associate job ranges between ₹17,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Service Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Somajiguda, Hyderabad.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Associate job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Service Associate job is located in Somajiguda, Hyderabad.
Why should you apply for this Customer Service Associate job?
Ans : This Customer Service Associate job offers a salary between ₹17,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.