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Telecaller Inbound

salary 12,000 - 18,000 /month
company-logo
job companyRester Voyager Hiring Private Limited
job location Dharavi, Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Logistics
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecaller Inbound to join our team at Rester Voyager Hiring Private Limited. The role offers ₹ 12,000 - ₹ 18,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller Inbound job

  1. What skills and experience do you need for this Telecaller Inbound job?
    Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
  2. What salary is offered for this Telecaller Inbound job?
    Ans : The salary for this Telecaller Inbound job ranges between ₹12,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dharavi, Mumbai.
  5. How many vacancies are there for this Telecaller Inbound job?
    Ans : There is 1 vacancy for this Telecaller Inbound role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-2 years of experience are eligible to apply for this Telecaller Inbound role. Only female candidates are eligible.
  7. What does the role of Telecaller Inbound involve?
    Ans : As a Telecaller Inbound, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller Inbound position is Dharavi, Mumbai.
  9. Who is the right fit for this Telecaller Inbound job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Telecaller Inbound job.
  10. What makes this Telecaller Inbound job a good opportunity?
    Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Contact Person

Varsha

Interview Address

Pearl Residency, Dharavi, Mumbai
Posted 4 days ago
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