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Customer Support Telecalling Assistant

salary 12,000 - 30,000 /month
company-logo
job companyMangal Enterprises
job location Work from home
job experience0 - 3 years Experience in Customer Support / TeleCaller
19 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Telecalling Assistant to join our team at Mangal Enterprises. The role offers ₹12000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.


Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.


Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Telecalling Assistant job

  1. Can freshers or experienced candidates apply for this Customer Support Telecalling Assistant role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Telecalling Assistant role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹30,000 per month in this Customer Support Telecalling Assistant position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Assistant job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 19 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Assistant job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Telecalling Assistant job is located in Adarsh Nagar, Navi Mumbai, Mumbai.
  8. Why should you apply for this Customer Support Telecalling Assistant job?
    Ans : This Customer Support Telecalling Assistant job offers a salary between ₹12,000-₹30,000 per month. This is a Full Time opportunity and has 19 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 30000

Regional Languages

Hindi, Marathi

Contact Person

Nitin Kadam
Posted 11 hours ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Telecalling Assistant