Telecaller Inbound

14,000 - 25,000 /month*

Kserve Bpo

Thane West, Thane

₹5,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

9 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Telecaller Inbound to join our team at KSERVE BPO. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift

NOTE ;-( AGE LIMITE 19 to 30)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Inbound job

What skills and experience do you need for this Telecaller Inbound job?
Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound job ranges between ₹14,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 9 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Telecaller Inbound job. Only female candidates can apply.
What are the key responsibilities of this Telecaller Inbound job?
Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Inbound job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Telecaller Inbound job.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹14,000-₹25,000 per month. This is a Full Time opportunity and has 9 openings available.