We are looking for a Telecaller Inbound to join our team at Continental Mercantile Corporation. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Overseas Recruitment. The role offers ₹20,000 - ₹22,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues