Job Title: Telecalling Executive (Inbound)
Location: Vashi
Salary: ₹10,000 – ₹15,000 per month
Job Description:
We are looking for a dedicated and customer-focused Inbound Telecalling Executive to join our team. The ideal candidate will be responsible for handling incoming calls, resolving customer queries, and providing accurate information about products and services.
Key Responsibilities:
Handle incoming customer calls in a professional manner
Understand customer needs and provide appropriate solutions
Maintain records of customer interactions and follow-ups
Resolve queries and complaints efficiently
Provide product/service information to customers
Ensure high levels of customer satisfaction
Requirements:
Good communication skills (Hindi/English)
Basic computer knowledge
Ability to handle customer queries patiently
Prior experience in telecalling/customer support is a plus
Minimum qualification: 12th pass or above