Telecaller - Collection Executive

22,000 - 25,000 /month

Payassured Credit Services Private Limited

R.T. Nagar, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Collection Executive to join our team at Payassured Credit Services Private Limited. The role offers ₹22,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller - Collection Executive job

What are the eligibility criteria for this Telecaller - Collection Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like Domestic Calling for this Telecaller - Collection Executive job offered by Payassured Credit Services Private Limited in R.T. Nagar, Bangalore.
What salary is offered for this Telecaller - Collection Executive job?
Ans : The salary for this Telecaller - Collection Executive job ranges between ₹22,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller - Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in R.T. Nagar, Bangalore.
How many vacancies are there for this Telecaller - Collection Executive job?
Ans : There are 10 vacancies for this Telecaller - Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Telecaller - Collection Executive job is open for both male and female candidates.
What does the role of Telecaller - Collection Executive involve?
Ans : As a Telecaller - Collection Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller - Collection Executive position is R.T. Nagar, Bangalore.
Who is the right fit for this Telecaller - Collection Executive job?
Ans : A candidate having skills like Domestic Calling with 1-3 years of experience is the right fit for this Telecaller - Collection Executive job.
What makes this Telecaller - Collection Executive job a good opportunity?
Ans : This Telecaller - Collection Executive job is a good opportunity as it offers a salary between ₹22,000-₹25,000 per month. This is a Full Time job and has 10 openings.