International Customer Support Executive

30,000 - 40,000 /month

Wroots Global Private Limited

Work from home

1 - 2 years Experience in Customer Support / TeleCaller

90 Openings

Work From Home

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Night Shift

Job Description

We are looking for a International Customer Support Executive to join our team at Go West. The role offers ₹20000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this International Customer Support Executive job

Who is eligible to apply for this International Customer Support Executive job at Wroots Global Private Limited?
Ans : Candidates should have a Graduate and above qualification for this International Customer Support Executive job offered by Wroots Global Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹40,000 per month in this International Customer Support Executive position.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 90 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This International Customer Support Executive job is located in Hennur, Bangalore.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 90 openings available.