Tele Collections Executive – Personal Loan

15,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Mahadevpura, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Industry Type: BPO

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Day Shift

We are hiring for the position of Tele Collections Executive

Work Location: Bangalore (Bommanahalli)

Key Responsibilities:

Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts
Follow up with customers for pending EMI payments and ensure timely collections
Negotiate repayment plans and resolve payment-related concerns professionally
Maintain accurate customer interaction records and payment commitments in CRM systems
Coordinate with field collection teams and backend operations for account resolution
Ensure compliance with collection processes, company policies, and quality standards
Address customer queries, escalations, and disputes with empathy and professionalism
Achieve daily, weekly, and monthly collection targets

Eligibility Criteria:

6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within the NBFC/BFSI industry
Excellent communication and convincing skills in English and Hindi
Regional language proficiency will be an added advantage
Strong negotiation and problem-solving abilities
Basic knowledge of CRM tools and MS Office
Graduate in any discipline
Age Limit: Below 30 years

Salary: Up to 3.5 LPA + Attractive Incentives

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

What qualifications and experience are required for this Tele Collections Executive – Personal Loan position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Tele Collections Executive – Personal Loan job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele Collections Executive – Personal Loan job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahadevpura, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tele Collections Executive – Personal Loan job is open for both male and female candidates.
Where is this job located?
Ans : This Tele Collections Executive – Personal Loan job is located in Mahadevpura, Bangalore.
Why should you apply for this Tele Collections Executive – Personal Loan job?
Ans : This Tele Collections Executive – Personal Loan job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.