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Customer Support Tele calling

salary 15,000 - 17,000 /month
company-logo
job companyYati Resource Private Limited
job location Sector V - Salt Lake, Kolkata
job experience6 - 12 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Yati Resource Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 17,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Tele calling job

  1. What skills and experience do you need for this Customer Support Tele calling job?
    Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹17,000 per month in this Customer Support Tele calling position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Tele calling job is located in Sector V - Salt Lake, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Customer Support Tele calling job.
  10. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹15,000-₹17,000 per month. This is a Full Time opportunity and has 25 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 17000

Regional Languages

Hindi, Bengali

Contact Person

Shrishti

Interview Address

Park Street, Sector V - Salt Lake, Kolkata
Posted a day ago
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