We are looking for a International Sales Executive to join our team at Prima Omega. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹45,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.
More about this Customer Support International Sales Executive job
What qualifications and experience are required for this Customer Support International Sales Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Sales Executive job ranges between ₹18,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Sales Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International Sales Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Sales Executive job?
Ans : As a Customer Support International Sales Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support International Sales Executive job is located in Sector V - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-7 years of experience is ideal for this Customer Support International Sales Executive job.
Why should you apply for this Customer Support International Sales Executive job?
Ans : This Customer Support International Sales Executive job offers a salary between ₹18,000-₹45,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
5
Benefits
Cab
Skills Required
International Calling
Shift
Flexible
Contract Job
No
Salary
₹ 18000 - ₹ 45000
English Proficiency
Yes
Contact Person
Sraddha Bandopadhya
Interview Address
Ambuja Ecostation Business Tower, Sector V - Salt Lake, Kolkata