Tele calling

18,000 - 20,000 /month

Xynetra Consulting Partners Global Llp

Yelahanka New Town, Bangalore

1 - 6 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Motor Insurance

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Xynetra Consulting Partners Global Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹ 18,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Tele calling job

What are the eligibility criteria for this Tele calling job?
Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience for this Tele calling job offered by Xynetra Consulting Partners Global Llp in Yelahanka New Town, Bangalore.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹18,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Yelahanka New Town, Bangalore.
How many vacancies are there for this Tele calling job?
Ans : There are 2 vacancies for this Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-6 years of experience are eligible to apply for this Tele calling role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Tele calling position is Yelahanka New Town, Bangalore.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 2 openings.