Customer Care Executive

22,000 - 28,000 /month

Fortuco Resource Solutions Private Limited

Work from home

6+ months Experience in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Meal, PF

Job Description

We are looking for a Customer Care Executive to join our team at Fortuco Resource Solutions Private Limited. The role offers ₹ 22,000 - ₹ 28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Fortuco Resource Solutions Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling, International Calling for this Customer Care Executive job offered by Fortuco Resource Solutions Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹28,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Marathahalli, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling with 1-7 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹22,000-₹28,000 per month. This is a Full Time job and has 10 openings.