Customer Support Tele calling

15,000 - 19,000 /month

Technixia Automation Private Limited

Action Area I, Kolkata

6 - 72 months Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi, Bengali

12th Pass and above

Females Only

6 days working | Day Shift

Internet Connection

Job Description

We are looking for a Tele calling to join our team at Technixia Automation Private Limited. The role offers ₹15000 - ₹19000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Support Tele calling job

Who is eligible to apply for this Customer Support Tele calling job at Technixia Automation Private Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Tele calling job offered by Technixia Automation Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹19,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Action Area I, Kolkata.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-6 years of experience can apply for this Customer Support Tele calling job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Support Tele calling job is located in Action Area I, Kolkata.
Why should you apply for this Customer Support Tele calling job?
Ans : This Customer Support Tele calling job offers a salary between ₹15,000-₹19,000 per month. This is a Full Time opportunity and has 3 openings available.