Customer Support Tele calling

15,000 - 25,000 /month

Tata 1mg Heathcare Solutions Private Limited

Beleghata, Kolkata

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

A telecaller connects with prospective or existing Customers over the phone to introduce products, Manage fleets , and handle support queries. Essential requirements typically include clear verbal communication, basic computer literacy, and a high school.

Key Responsibilities

Outbound Calls: Dialing prospective leads from a provided database to pitch issues, services, or causes.
Inbound Support: Answering incoming customer calls, providing information, and solving complaints.
Target Achievement: Meeting daily or monthly quotas for talk time, number of dials, and successful conversions.

Required Skills & Qualifications

Communication: Excellent verbal skills and active listening abilities.
Resilience: Capacity to handle rejection calmly and maintain a professional tone.
Technical Skills: Familiarity with computers, and basic data entry.
Education: High school or equivalent qualification

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Tele calling job

What skills and experience do you need for this Customer Support Tele calling job?
Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Beleghata, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Support Tele calling job is located in Beleghata, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience is ideal for this Customer Support Tele calling job.
Why should you apply for this Customer Support Tele calling job?
Ans : This Customer Support Tele calling job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.