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Customer Support Business Development Manager

salary 20,000 - 30,000 /month
company-logo
job companyAny Finance
job location Howrah, Kolkata
job experience0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
full_part_time Full Time/Part Time

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF
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Job Description

We are looking for a Business Development Manager to join our team at ANY FINANCE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Capital. The role offers ₹20,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Business Development Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Business Development Manager role?
    Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support Business Development Manager role.
  2. What salary is offered for this Customer Support Business Development Manager job?
    Ans : The salary for this Customer Support Business Development Manager job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Development Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Howrah, Kolkata.
  5. How many vacancies are there for this Customer Support Business Development Manager job?
    Ans : There are 25 vacancies for this Customer Support Business Development Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Business Development Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Business Development Manager position is Howrah, Kolkata.
  8. What makes this Customer Support Business Development Manager job a good opportunity?
    Ans : This Customer Support Business Development Manager job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Both job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Insurance

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Contact Person

Mousumi

Interview Address

Park street, Park Street, Kolkata
Posted a day ago

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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Business Development Manager