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Customer Support Tele calling

salary 15,000 - 30,000 /month
company-logo
job companySkylite Solutions
job location Malad (East), Mumbai
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Marathi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Flexible Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Skylite Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Tele calling role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹15,000-₹30,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (East), Mumbai.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 25 vacancies for this Customer Support Tele calling role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels are eligible to apply for this Customer Support Tele calling job. No prior experience is required.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Malad (East), Mumbai.
  8. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Both job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Regional Languages

Hindi, Marathi

Contact Person

Krishna

Interview Address

Goregaon (East), Goregaon (East), Mumbai
Posted a day ago
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