A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
24,000 - 37,000 /month*
Mghr
Malad (West), Mumbai
₹2,000 incentives included
0 - 6+ years Experience in Customer Support / TeleCaller
Full Time
We Are Hiring – Customer Service Executive
We are a recruitment consultancy looking for suitable candidates for the position of Customer Service Executive.
Position: Customer Service Executive
Salary: ₹24,000 – ₹35,000 per month
Eligibility: Freshers and Experienced Candidates
Required Skills: Good communication, customer handling, and problem-solving skills.
Interested candidates can apply now for this opportunity.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.
