Customer Support Tele calling

15,000 - 15,000 /month

Shiddhi Vinayak Transport

Thane West, Mumbai

1 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Shiddhi Vinayak Transport. The role offers ₹15000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Tele calling job

Who is eligible to apply for this Customer Support Tele calling job at Shiddhi Vinayak Transport?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Tele calling job offered by Shiddhi Vinayak Transport.
How much can you earn in this position?
Ans : The salary is ₹15,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Tele calling job is located in Thane West, Mumbai.
Why should you apply for this Customer Support Tele calling job?
Ans : This Customer Support Tele calling job offers a salary of ₹15,000 per month. This is a Full Time opportunity and has 1 opening available.