Tele calling

18,000 - 22,000 /month

Prismhue Logo

Domlur, Bangalore

2 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Kannada

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal

Internet Connection, Laptop/Desktop

Job Description

Job Title: Debt Recovery Specialist: Tele-Calling

Job Overview

We are seeking a results-driven Debt Recovery Specialist to manage and recover outstanding dues from our existing client base. This role requires a professional with at least 2 years of experience, ideally within banking or financial services, who can handle high-volume calling and occasional field visits to client offices to secure payments.

Key Responsibilities

In-Depth Debt Recovery: Conduct persuasive outbound calls to existing clients to settle outstanding amounts and recover overdue payments.

Negotiation & Settlement: Assess client financial situations and negotiate one-time settlements (OTS) or structured repayment plans within authorized limits

Banking Procedures: Apply knowledge of banking recovery processes and follow ethical debt collection practices in line with RBI guidelines.

CRM Management: Maintain detailed records of all client interactions and payment commitments in the company's database.

Required Qualifications

Experience: Minimum 2 years in debt recovery or collections. Candidates with a background as a Banking Recovery Agent or experience in NBFCs are strongly preferred.

Communication: Strong verbal communication skills in the local language and English, with the ability to manage difficult conversations professionally.

Target-Oriented: Proven track record of meeting or exceeding recovery targets.

Salary & Benefits

Salary: ₹18,000 – ₹22,000 per month (Fixed).

Travel Allowance: Reimbursement for fuel and travel expenses incurred during office visits.

Preferred Certifications:

DRA (Debt Recovery Agent) certification is highly desirable.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Tele calling job

What are the eligibility criteria for this Tele calling job?
Ans : Candidates should have All Education levels with 2-7 years of experience and skills like Computer Knowledge for this Tele calling job offered by Prismhue Logo in Domlur, Bangalore.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹18,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Domlur, Bangalore.
How many vacancies are there for this Tele calling job?
Ans : There is 1 vacancy for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What does the role of Tele calling involve?
Ans : As a Tele calling, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele calling position is Domlur, Bangalore.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Computer Knowledge with 2-7 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 1 openings.