Customer Support Executive

Job Overview:

We are seeking a dynamic and results-driven Executive to join our growing team. The ideal candidate will have exceptional communication skills, a customer-focused mindset, and a strong understanding of sales. This role is geared towards providing international sales solutions, supporting clients globally, and ensuring their satisfaction with products and services.

Key Responsibilities:

• Sales & Business Development: Actively engage with potential and existing international customers to drive sales of auto parts.

• Client Relationship Management: Build and maintain strong relationships with clients, providing solutions to meet their needs.

• Solution-Oriented Approach: Address customer concerns and provide customized solutions that align with their requirements and business goals.

• Communication & Reporting: Maintain clear and effective communication with clients, the sales team, and management.

• Negotiation & Closing Sales: Negotiate terms of sales agreements and close deals that benefit both the company and the client.

• International Process Compliance: Ensure compliance with international sales processes, trade regulations, and company policies.

Key Requirements:

• Experience: 1+ years of experience in Sales or a related field

• Experience with international sales processes is preferred.

• Communication Skills: Excellent verbal and written communication skills. Ability to communicate effectively with clients.

• Problem Solving: Strong problem-solving skills and the ability to handle challenging customer interactions with professionalism.

• Negotiation Skills: Proven track record in negotiating and closing sales deals.

• Language Skills: English Fluency.

Benefits:

• Competitive salary with commission incentives.

• Opportunity to work with a global team and expand international sales experience.

• Professional growth and development opportunities.

• Unlimited Incentives.
  

  Work shift : 6:00 PM - 3:30 AM | Nightshift Preferred | Work from Office | Immediate joiners preferred
  

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.