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Customer Support Tele calling

salary 12,000 - 16,000 /month
company-logo
job companyPalmstay Residency And Kitchen
job location Field job
job location New Town, Kolkata
job experience1 - 4 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Meal, Medical Benefits

Job Description

We are looking for a Tele calling to join our team at Palmstay Residency And Kitchen. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 12,000 - ₹ 16,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Tele calling job

  1. What qualifications and experience are required for this Customer Support Tele calling position?
    Ans : Candidates should have All Education levels with 1-4 years of experience and skills like Computer Knowledge, Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹12,000-₹16,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in New Town, Kolkata.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 1-4 years of experience can apply for this Customer Support Tele calling job. Only female candidates can apply.
  7. What are the key responsibilities of this Customer Support Tele calling job?
    Ans : As a Customer Support Tele calling, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Tele calling job is located in New Town, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-4 years of experience is ideal for this Customer Support Tele calling job.
  10. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹12,000-₹16,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 16000

Contact Person

Aneesh

Interview Address

New Town, Kolkata, New Town, Kolkata
Posted 9 hours ago
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