We are looking for a Tele calling to join our team at Octopus Manpower Pvt. Ltd.. The role offers ₹10,000 - ₹17,000 and involves managing customer calls, delivering outstanding customer service related to RECRUITMENT. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification with 0-3 years of experience can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹17,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-30 Vashi, Mumbai.
How many vacancies are there for this Tele calling job?
Ans : There are 10 vacancies for this Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-3 years of experience are eligible to apply for this Tele calling role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Tele calling position is Sector-30 Vashi, Mumbai.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Computer Knowledge with 0-3 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Both job and has 10 openings.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
Insurance
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 10000 - ₹ 17000
Contact Person
HR Team
Interview Address
S -161 , NANO WING ,HAWRE FANTASIYA BUINESS PARK VASHI NAVI MUMBAI 400703, Sector-30 Vashi, Mumbai