Customer Support Tele calling

8,000 - 15,000 /month

Ma Pest Control Llp

Kasba, Kolkata

0 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Life Insurance

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Tele calling to join our team at Ma Pest Control Llp. The role offers ₹8000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Tele calling role.
What salary is offered for this Customer Support Tele calling job?
Ans : The salary for this Customer Support Tele calling job ranges between ₹8,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kasba, Kolkata.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 5 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Kasba, Kolkata.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 5 openings.