We are looking for a Tele calling to join our team at Evershine Recruitment Services. The role offers ₹15,000 - ₹16,000 and involves managing customer calls, delivering outstanding customer service related to Motor Insurance. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
अन्य डिटेल्स
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.
More about this Tele calling job
What are the eligibility criteria for this Tele calling job?
Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience and skills like Computer Knowledge, Domestic Calling for this Tele calling job offered by Evershine Recruitment Services in Sector 14 Gurgaon, Gurgaon.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹15,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 14 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-3 years of experience can apply for this Tele calling job. Only female candidates can apply.
What does the role of Tele calling involve?
Ans : As a Tele calling, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tele calling job is located in Sector 14 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 2-3 years of experience is ideal for this Tele calling job.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹15,000-₹16,000 per month. This is a Full Time opportunity and has 5 openings available.