Tele calling

Job Description: Collection and Recovery Telecaller Position Title: Collection and Recovery Telecaller Location: Pune Department: Collections/Recovery Reports To: Collection/Recovery Manager Job Type: Full-time Job Summary: The Collection and Recovery Telecaller is responsible for contacting customers to recover outstanding payments on overdue accounts. They ensure timely collection of debts while maintaining a professional and customer-focused approach. The role involves handling a large volume of outbound calls, providing information, negotiating repayment plans, and updating account information. Key Responsibilities: - Make outbound calls to customers with overdue accounts to remind them of their debt and seek repayment. - Negotiate payment plans, settlements, or restructuring options with customers, ensuring mutually beneficial solutions. - Maintain accurate records of discussions and agreements with customers in the company's system. - Handle customer objections and queries professionally, providing solutions and resolving disputes when necessary. - Educate customers on the consequences of non-payment and legal actions while maintaining a polite and respectful tone. - Monitor and follow up on accounts to ensure timely repayment of dues. - Escalate complex cases or disputes to the supervisor or legal department for further action. - Achieve daily/weekly/monthly collection targets set by the management. - Provide daily reports on collection activities and payment updates. - Ensure compliance with company policies, industry re

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Astute Group.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 50 Tele calling at Astute Group
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.