We are looking for a Tele Caller to join our team Atithi Industrial Solutions Pvt. Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers Rs. 25K- Rs. 30K CTC and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Job Requirements:
The minimum qualification for this role is Graduation and 2-3 Yrs. Experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Six Days week during the Day Shift shift.