Tele Caller

15,000 - 21,000 /month

Athena Bpo Private Limited (athena Bpo Private Ltd)

Powai, Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Tele Caller to join our team at Athena Bpo Private Limited (athena Bpo Private Ltd). This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Lead Generation. The role offers ₹15000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Tele Caller job

What skills and experience do you need for this Tele Caller job?
Ans : To apply for this Tele Caller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Tele Caller job ranges between ₹15,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele Caller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Powai, Mumbai.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tele Caller job is open for both male and female candidates.
What are the key responsibilities of this Tele Caller job?
Ans : As a Tele Caller, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tele Caller job is located in Powai, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-2 years of experience is ideal for this Tele Caller job.
Why should you apply for this Tele Caller job?
Ans : This Tele Caller job offers a salary between ₹15,000-₹21,000 per month. This is a Full Time opportunity and has 99 openings available.