Technical Support Executive

15,000 - 20,000 /month

Gtech Web Solutions

Sector V - Salt Lake, Kolkata

6 - 60 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Position: Technical Support Executive

Hiring for: GTech Web Solutions Pvt. Ltd.

Recruitment Partner: SNehra Solutions LLP

Location: Salt Lake Sector V, Kolkata | Work Mode: Work From Office

Salary: Up to ₹20,000 In-Hand (Based on experience)

About the Opportunity

SNehra Solutions LLP is hiring on behalf of GTech Web Solutions Pvt. Ltd. for the role of Technical Support Executive. Join a growing organization and take the next step in your career.

Role Overview

As a Technical Support Executive, you’ll handle voice-based customer support with a strong focus on upselling and cross-selling, ensuring a positive customer experience while driving additional business value on every call.

Key Responsibilities

• Handle inbound/outbound voice process calls, resolving customer queries efficiently

• Identify and act on upselling and cross-selling opportunities during customer interactions

• Deliver excellent customer handling and communication throughout each call

• Maintain a professional, solution-oriented approach to support

Requirements

• 1–2 years of experience in a Voice Process (BPO/Customer Support)

• Mandatory experience in Upselling or Cross-selling

• Excellent communication and customer handling skills

• Immediate joiners preferred

Working Days & Timing

Monday to Saturday, 11:00 AM – 7:00 PM | Sunday Fixed Off

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Technical Support Executive job

Who is eligible to apply for this Technical Support Executive job at Gtech Web Solutions?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Technical Support Executive job offered by Gtech Web Solutions.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Technical Support Executive position.
What shift and timings does this job follow?
Ans : This Technical Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Technical Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Technical Support Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Technical Support Executive job is located in Sector V - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-5 years of experience is ideal for this Technical Support Executive job.
Why should you apply for this Technical Support Executive job?
Ans : This Technical Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 99 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Customer support, Voice Process

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Sandeep Nehra

Interview Address

Ergo Brilliant Tower, 12th Floor, Room 1202, Plot A1-4, Block EP & GP, Street Number 23, GP Block, Sector V, Salt Lake, Kolkata – 700091, Sector V - Salt Lake, Kolkata

Posted 2 days ago