Team Leader

20,000 - 25,000 /month

Quicksource World

Vijay Nagar, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Lead, supervise, and motivate a team of telecallers to achieve daily, weekly, and monthly targets.
Monitor inbound and outbound calls to ensure quality standards and compliance.
Provide regular coaching, feedback, and performance training to team members.
Track and analyze key performance indicators (KPIs) such as conversions, productivity, and call quality.
Handle escalated cases and assist team members in resolving customer concerns.
Prepare and submit daily and weekly performance reports to management.
Ensure adherence to company policies, call scripts, and operational processes.
Conduct team meetings and performance reviews to improve overall efficiency.
Coordinate with internal departments for process improvements and operational excellence.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

Who is eligible to apply for this Team Leader job at Quicksource World?
Ans : Candidates should have a Graduate and above qualification for this Team Leader job offered by Quicksource World.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Team Leader position.
What shift and timings does this job follow?
Ans : This Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Team Leader job is located in Vijay Nagar, Bangalore.
Why should you apply for this Team Leader job?
Ans : This Team Leader job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.