Team Lead – Affluent Service_AFFLUENT_0832_0261_1004902 - Lead and manage a team focused on providing high-quality service to affluent customers. - Responsible for overseeing daily operations, ensuring customer satisfaction, and maintaining service standards. - Coordinate with various departments to resolve customer issues efficiently. - Drive team performance through coaching, mentoring, and performance management. - Monitor service metrics and implement improvements to enhance customer experience. - Handle escalations and complex customer requests with professionalism. - Ensure adherence to company policies and regulatory requirements. - Foster a collaborative and motivated team environment. - Support training and development initiatives for team members. - Maintain effective communication with stakeholders to align service goals.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Team Lead - Affluent Customer Service job
What are the eligibility criteria for this Team Lead - Affluent Customer Service job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Team Lead - Affluent Customer Service job offered by Kotak Mahindra Bank Limited in Ambience, Gurgaon.
What salary is offered for this Team Lead - Affluent Customer Service job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Team Lead - Affluent Customer Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambience, Gurgaon.
How many vacancies are there for this Team Lead - Affluent Customer Service job?
Ans : There is 1 vacancy for this Team Lead - Affluent Customer Service role.
Is this job open for all genders?
Ans : Yes, this Team Lead - Affluent Customer Service job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Team Lead - Affluent Customer Service position is Ambience, Gurgaon.
What makes this Team Lead - Affluent Customer Service job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Ambience, Gurgaon
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
