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Customer Support Executive

salary 15,000 - 40,000 /month*
company-logo
job companySocialstaff India Private Limited
job location Sector 20 Gurgaon, Gurgaon
incentive₹10,000 incentives included
job experience1 - 6+ years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

Job Description – Customer Support & Sales Executive

Job Location: Gurgaon Sec 18,20,43
Profiles: Customer Support & Sales
Process: Domestic & International
Qualification: Graduation Mandatory
Communication: B1 Level Communication Skills Required

Job Responsibilities

  • Handle customer queries through calls and provide effective solutions.

  • Assist customers with product and service-related information.

  • Handle inbound and outbound calls as per process requirements.

  • Generate sales opportunities and achieve assigned targets.

  • Maintain professional communication and customer relationships.

  • Resolve customer concerns and ensure customer satisfaction.

  • Follow company policies and process guidelines.

Candidate Requirements

  • Graduation is mandatory.

  • B1-level communication skills are required.

  • Good verbal communication and listening skills.

  • Basic computer knowledge.

  • Customer-oriented approach and problem-solving abilities.

  • Candidates must be comfortable with customer support and sales profiles.

  • Freshers and experienced candidates can apply, depending on process requirements.

Process Details

  • Domestic and International Processes.

  • Customer Support and Sales Profiles.

  • Location: Gurgaon sec 18,20,43

Key Skills

  • Good communication skills.

  • Convincing and negotiation skills.

  • Customer handling.

  • Sales orientation.

  • Problem-solving abilities.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹40,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 20 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 25 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Sector 20 Gurgaon, Gurgaon.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹40,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 40000

English Proficiency

Yes

Contact Person

Vishakha
Posted 3 hours ago
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