Senior Telecaller

19,000 - 25,000 /month

Pebblewood Infrastructure Private Limited

Kuduregere, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Senior Telecaller job

What skills and experience do you need for this Senior Telecaller job?
Ans : To apply for this Senior Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹25,000 per month in this Senior Telecaller position.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kuduregere, Bangalore.
How many vacancies are there for this Senior Telecaller job?
Ans : There are 2 vacancies for this Senior Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Senior Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Senior Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Senior Telecaller position is Kuduregere, Bangalore.
Who is the right fit for this Senior Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Senior Telecaller job.
What makes this Senior Telecaller job a good opportunity?
Ans : This Senior Telecaller job is a good opportunity as it offers a salary between ₹19,000-₹25,000 per month. This is a Full Time job and has 2 openings.