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Senior Customer Support Officer

salary 25,000 - 45,000 /month
company-logo
job companyMoneyview
job location Kudlu Gate, Bangalore
job experience1 - 6+ years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Key Responsibilities:

• Handle inbound/outbound calls.

• Resolve customer queries, complaints, and service requests

• Maintain accurate records in CRM systems

• Follow SOPs, quality standards, and compliance guidelines

• Achieve productivity, quality, and customer satisfaction targets

Required Skills:

• Excellent communication in English / Hindi (average English will not be considered)

• Minimum 1 year of relevant experience in Customer Support is Mandatory ( NBFC , Banking , Fintech )

• Customer handling and problem-solving skills

• Basic computer knowledge and CRM tools

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Senior Customer Support Officer job

  1. What are the eligibility criteria for this Senior Customer Support Officer job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Domestic Calling, Non-voice/Chat Process for this Senior Customer Support Officer job offered by Moneyview in Kudlu Gate, Bangalore.
  2. What salary is offered for this Senior Customer Support Officer job?
    Ans : The salary for this Senior Customer Support Officer job ranges between ₹25,000-₹45,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Senior Customer Support Officer job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
  5. How many vacancies are there for this Senior Customer Support Officer job?
    Ans : There are 25 vacancies for this Senior Customer Support Officer role.
  6. Is this job open for all genders?
    Ans : Yes, this Senior Customer Support Officer job is open for both male and female candidates.
  7. What does the role of Senior Customer Support Officer involve?
    Ans : As a Senior Customer Support Officer, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Senior Customer Support Officer position is Kudlu Gate, Bangalore.
  9. Who is the right fit for this Senior Customer Support Officer job?
    Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Senior Customer Support Officer job.
  10. What makes this Senior Customer Support Officer job a good opportunity?
    Ans : This Senior Customer Support Officer job is a good opportunity as it offers a salary between ₹25,000-₹45,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Non-voice/Chat Process, Blended process, Voice process

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 45000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Ahmed
Posted 12 hours ago
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