We are looking for a Senior Customer Support officer to join our team at Money View to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹25,000 - ₹50,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.
More about this Senior Customer Support Officer job
Who is eligible to apply for this Senior Customer Support Officer job at Money View?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling, Query Resolution for this Senior Customer Support Officer job offered by Money View.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹50,000 per month in this Senior Customer Support Officer position.
What shift and timings does this job follow?
Ans : This Senior Customer Support Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
How many vacancies are there for this Senior Customer Support Officer job?
Ans : There are 10 vacancies for this Senior Customer Support Officer role.
Is this job open for all genders?
Ans : Yes, this Senior Customer Support Officer job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Senior Customer Support Officer, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Senior Customer Support Officer position is Kudlu Gate, Bangalore.
Who is the right fit for this Senior Customer Support Officer job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Senior Customer Support Officer job.
What makes this Senior Customer Support Officer job a good opportunity?
Ans : This Senior Customer Support Officer job is a good opportunity as it offers a salary between ₹25,000-₹50,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Benefits
Insurance, PF
Skills Required
Query Resolution, Domestic Calling, Inbound Process, Voice Process