Sales & Marketing Executive

25,000 - 40,000 /month

Growthedge Recruiters

Koperkhairane, Navi Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time/Part Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Sales & Marketing Executive to join our team at Growthedge Recruiters. The role offers ₹25,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Sales & Marketing Executive job

What qualifications and experience are required for this Sales & Marketing Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Sales & Marketing Executive job ranges between ₹25,000-₹40,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Sales & Marketing Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koperkhairane, Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Sales & Marketing Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Sales & Marketing Executive job is located in Koperkhairane, Mumbai.
Why should you apply for this Sales & Marketing Executive job?
Ans : This Sales & Marketing Executive job offers a salary between ₹25,000-₹40,000 per month. This is a Both opportunity and has 10 openings available.