Customer Support Sales Executive

We are seeking a highly motivated and results-driven Sales Consultant with expertise in B2C sales to join our dynamic sales team. As a sales Consultant, you will be responsible for delivering sales targets by effectively promoting and selling our company's products to individual customers. The ideal candidate should possess excellent communication skills, a strong sales aptitude, and a willingness to learn and understand our product offerings.

Responsibilities:

Achieve Sales Targets: Consistently meet or exceed assigned sales targets by proactively engaging with potential customers, understanding their needs, and effectively presenting the features and benefits of our products.

Conduct Sales Presentations: Utilize your excellent communication and presentation skills to showcase our products to potential customers, highlighting their unique selling points and addressing any questions or concerns they may have.

Build and Maintain Customer Relationships: Cultivate strong relationships with customers by providing exceptional customer service, addressing their inquiries, and following up on their sales inquiries in a timely manner. Maintain a database of customer information for future reference.

Product Knowledge: Develop a comprehensive understanding of our company's products, including their features, benefits, and competitive advantages. Stay updated on product changes and enhancements to effectively communicate product updates to customers.

Market Research: Stay informed about industry trends, competitor activities, and customer preferences to identify potential sales opportunities and maintain a competitive edge in the market. Share market insights with the sales team and management.

Continuous Learning: Stay updated on industry trends, sales techniques, and product knowledge through ongoing training programs and self-directed learning. Apply new skills and knowledge to enhance sales performance and contribute to the overall growth of the sales team.

Qualifications:

Proven B2C Sales Experience: Previous experience in B2C sales is essential, preferably in a similar industry or product category. Even Freshers are allowed.

Results-Oriented: demonstrated ability to consistently achieve or exceed sales targets and deliver results in a competitive sales environment.

Strong Communication Skills: Excellent verbal and written communication skills with the ability to effectively engage with customers, listen actively, and articulate product features and benefits.

Customer-Focused: A customer-centric approach with a strong focus on delivering exceptional customer service and building long-term relationships.

Product Knowledge: Ability to quickly learn and understand the features and benefits of our products and effectively communicate them to potential customers.

Self-motivated: A self-starter who takes initiative, demonstrates persistence, and possesses a strong drive to succeed.

Adaptability: flexibility to work in a fast-paced, dynamic environment and adapt to changing customer needs and market conditions.

Team Player: Ability to collaborate effectively with cross-functional teams, including marketing, customer support, and product development, to ensure a seamless customer experience.

Computer Skills: Proficient in using sales software, CRM systems, and other sales-related tools to manage customer interactions, track sales activities, and generate reports.

If any queries, feel free to contact HR

Shilpa

8431429375

Job Type: Full-time

Benefits:

Cell phone reimbursement

Flexible schedule

Internet reimbursement

Paid sick time

Compensation Package:

Commission pay

Performance bonus

Quarterly bonus

Yearly bonus

Application Question(s):

Current CTC?

We are filling this position urgently? Are you an immediate joiner?

Experience:

Salesforce: 1 year (Preferred)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.