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Customer Support Call Centre BPO Executive

salary 20,000 - 25,000 /month
company-logo
job companyMs Cool
job location St. John's Road, Bangalore
job experience0 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre BPO Executive to join our team at Ms Cool to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 25,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Call Centre BPO Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Customer Support Call Centre BPO Executive role.
  2. What salary is offered for this Customer Support Call Centre BPO Executive job?
    Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre BPO Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in St. John's Road, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Call Centre BPO Executive involve?
    Ans : As a Customer Support Call Centre BPO Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Call Centre BPO Executive job is located in St. John's Road, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-5 years of experience is ideal for this Customer Support Call Centre BPO Executive job.
  10. Why should you apply for this Customer Support Call Centre BPO Executive job?
    Ans : This Customer Support Call Centre BPO Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi

Contact Person

Madhur Mohan Vashisth
Posted 13 hours ago
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