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Customer Support Sales Co-ordinator

salary 20,000 - 25,000 /month
company-logo
job companyAakriti Enterprise
job location Borivali (East), Mumbai
job experience2 - 5 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Sales Co-ordinator to join our team at Aakriti Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Sales Co-ordinator job

  1. What qualifications and experience are required for this Customer Support Sales Co-ordinator position?
    Ans : Candidates should have a Graduate and above qualification with 2-5 years of experience and skills like Computer Knowledge, Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Sales Co-ordinator job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Co-ordinator job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Borivali (East), Mumbai.
  5. How many vacancies are there for this Customer Support Sales Co-ordinator job?
    Ans : There is 1 vacancy for this Customer Support Sales Co-ordinator role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Customer Support Sales Co-ordinator role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Sales Co-ordinator job?
    Ans : As a Customer Support Sales Co-ordinator, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Sales Co-ordinator position is Borivali (East), Mumbai.
  9. Who is the right fit for this Customer Support Sales Co-ordinator job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 2-5 years of experience is the right fit for this Customer Support Sales Co-ordinator job.
  10. What makes this Customer Support Sales Co-ordinator job a good opportunity?
    Ans : This Customer Support Sales Co-ordinator job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Avni

Interview Address

Near W.E highway, Borivali (East), Mumbai
Posted 10+ days ago
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