Retail Executives

16,500 - 16,800 /month

Parmar Enterprise

Lower Parel, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Retail Executives to join our team at Parmar Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹6500 - ₹6600 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Retail Executives job

Can freshers or experienced candidates apply for this Retail Executives role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Retail Executives role.
What salary is offered for this Retail Executives job?
Ans : The salary is ₹16,500 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Retail Executives job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lower Parel, Mumbai.
How many vacancies are there for this Retail Executives job?
Ans : There are 5 vacancies for this Retail Executives role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Retail Executives role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Retail Executives position is Lower Parel, Mumbai.
What makes this Retail Executives job a good opportunity?
Ans : This Retail Executives job is a good opportunity as it offers a salary of ₹16,500 per month. This is a Full Time job and has 5 opening.