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Customer Support Relationship Manager

salary 21,000 - 39,000 /month
company-logo
job companyShiv Shakti Traders
job location Sion (West), Mumbai
job experience0 - 5 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Relationship Manager to join our team at Shiv Shakti Traders. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹21,000 - ₹39,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Relationship Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Relationship Manager role?
    Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Customer Support Relationship Manager role.
  2. What salary is offered for this Customer Support Relationship Manager job?
    Ans : The salary for this Customer Support Relationship Manager job ranges between ₹21,000-₹39,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sion (West), Mumbai.
  5. How many vacancies are there for this Customer Support Relationship Manager job?
    Ans : There is 1 vacancy for this Customer Support Relationship Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Relationship Manager position is Sion (West), Mumbai.
  8. What makes this Customer Support Relationship Manager job a good opportunity?
    Ans : This Customer Support Relationship Manager job is a good opportunity as it offers a salary between ₹21,000-₹39,000 per month. This is a Full Time job and has 1 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 21000 - ₹ 39000

Contact Person

Kashish

Interview Address

Sion (West), Sion (West), Mumbai
Posted 10+ days ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Relationship Manager