Relationship Manager

18,000 - 38,000 /month

Allsec Technologies

JP Nagar, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time/Part Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Relationship Manager to join our team at Allsec Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Relationship Manager job

What skills and experience do you need for this Relationship Manager job?
Ans : To apply for this Relationship Manager job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹38,000 per month in this Relationship Manager position.
What shift and timings does this job follow?
Ans : This Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in JP Nagar, Bangalore.
How many vacancies are there for this Relationship Manager job?
Ans : There are 2 vacancies for this Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Relationship Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Relationship Manager, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Relationship Manager position is JP Nagar, Bangalore.
Who is the right fit for this Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Relationship Manager job.
What makes this Relationship Manager job a good opportunity?
Ans : This Relationship Manager job is a good opportunity as it offers a salary between ₹18,000-₹38,000 per month. This is a Both job and has 2 openings.