A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 30,000 /month
Propnex
Ruby Hosp. Main Road, Kolkata
1 - 5 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Real Estate Telesales Executive to join our team at Propnex. The role offers ₹15,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Real Estate.
Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 1 - 5 years of experience. The role involves arranging site visits, providing right information and coordinating to the relevant department for site inspection. Candidates must be open to a 6 days working week, sunday is a compulsory working day.
