Quality Analyst

We're looking for a skilled Quality Analyst to join our team in Koramangala, Bangalore.

If you have a strong background in QA and are passionate about maintaining high standards, we want to hear from you!

What You'll Do:

• Conduct call monitoring and auditing.

• Perform Root Cause Analysis (RCA) and ACPT Analysis.

• Evaluate CSAT and DSAT scores to drive quality improvements.

What We're Looking For:

• Minimum 1.5 years of experience in a QA role within a BPO, or a customer service role with strong QA knowledge.

• Fluency in English, Hindi, plus one of the following languages: Marathi, Odia, Bengali, or Assamese.

• You must have your own laptop and personal transportation.

• Age limit: Up to 30 years.

Compensation & Perks:

• With QA Experience: Up to ₹32,000 (Take-home)

• With Customer Service + QA Knowledge: Up to ₹27,000 (Take-home)

• Health and Life Insurance

• Provident Fund

Work Details:

• Full-time, in-person role.

• Day Shift, 5.5 days working (Sunday off).

To apply or learn more, contact Tia at 9606976220.

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• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Quality Analyst job

1. What is the eligibility criteria to apply for this Quality Analyst job?
   Ans: The candidate should be All Education levels and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹32000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Quality Analyst job?
   Ans: This Quality Analyst job will have 6 working days.
4. Are there any charges applicable while applying or joining this Quality Analyst job?
   Ans: No, there is no fee applicable for applying this Quality Analyst job and during the employment with the company, i.e., PRODIGY HUNTERS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Quality Analyst role?
   Ans: There is an immediate opening of 10 Quality Analyst at PRODIGY HUNTERS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Quality Analyst job?
   Ans: This Quality Analyst job has Day Shift.