KYB Analyst

25,000 - 35,000 /month

Pro Recruit Technologies

Manyata Tech Park, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

International Calling

Job Highlights

Industry Type: Loan/ Credit Card

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

PAN Card, Aadhar Card, Bank Account

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a KYB ANALYST to join our team at Pro Recruit Technologies. The role offers ₹25,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this KYB Analyst job

What is the eligibility criteria to apply for this KYB Analyst job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this KYB Analyst job?
Ans: This KYB Analyst job will have 5 working days.
Are there any charges applicable while applying or joining this KYB Analyst job?
Ans: No, there is no fee applicable for applying this KYB Analyst job and during the employment with the company, i.e., Pro Recruit Technologies.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this KYB Analyst role?
Ans: There is an immediate opening of 50 KYB Analyst at Pro Recruit Technologies
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this KYB Analyst job?
Ans: This KYB Analyst job has Rotational Shift.