International Voice Process

25,000 - 53,000 /month*

Yourpitchh

Manyata Tech Park, Bangalore

₹8,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

Job Title: Customer Support Executive – International Semi Voice Process

Company: Concentrix

Location: BTM Layout & Manyata Tech Park, Bangalore

Package: Up to ₹6.5 LPA

Shift: US Rotational Shifts

Working Days: 5 Days Working | 2 Days Rotational Week Off

Job Description:

Concentrix is hiring dynamic and customer-focused professionals for an International Semi Voice Process. The role involves handling customer interactions through a combination of voice and non-voice channels while ensuring excellent service delivery for US-based clients.

Key Responsibilities:

Handle inbound and outbound customer queries via voice, chat, and email

Provide accurate information and effective solutions to customer issues

Maintain high standards of customer satisfaction and service quality

Document customer interactions and update records accurately

Meet performance metrics related to quality, productivity, and compliance

Eligibility Criteria:

Excellent communication skills in English (verbal & written)

Comfortable working in US rotational shifts

Freshers and experienced candidates are welcome

What We Offer:

Competitive salary package up to 6.5 LPA

Professional work environment with global exposure

Growth opportunities within Concentrix

Comprehensive training and ongoing support

Work Location:

BTM Layout

Manyata Tech Park, Bangalore

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Voice Process job

Can freshers or experienced candidates apply for this International Voice Process role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this International Voice Process role.
What is the salary and job type for this role?
Ans : The salary for this International Voice Process job ranges between ₹25,000-₹53,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Manyata Tech Park, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What are the key responsibilities of this International Voice Process job?
Ans : As a International Voice Process, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Voice Process job is located in Manyata Tech Park, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-3 years of experience is ideal for this International Voice Process job.
Why should you apply for this International Voice Process job?
Ans : This International Voice Process job offers a salary between ₹25,000-₹53,000 per month. This is a Full Time opportunity and has 50 openings available.