International BPO Executive

Job description
Greetings from The Job Factory !!

We are hiring for Top MNC'S for International process

Location:

Bengaluru, Karnataka, India (Work from Office)

Why Join Us?

We Were a rapidly-growing global BPO servicing clients in the US/UK markets. Join our ambitious, friendly team where your voice makes a differenceand your growth matters. You'll gain international exposure, sharpen your communication skills, and build a career in a dynamic environment that values you.

For More details

Call : HR Roshni @ 8951857215/9900348707 (call or WhatsApp)

Email id - roshinir@thejobfactory.co.in

What You'll Do:

Handle inbound (and sometimes outbound) voice calls with international customers (US/UK time zones), delivering excellent service.

Resolve queries, complaints and requests with empathy, clarity and accuracy.

Document customer interactions in our CRM accurately; escalate where needed.

Work in rotational / night shifts aligned with international time-zones (e.g., US evening / UK morning).

Achieve performance metrics: first-call resolution, average handle time, customer satisfaction ratings.

Be part of process improvement suggest ideas, help enhance the voice experience.

What Were Looking For:

Strong English communication skills (spoken & written); comfortable with US/UK accents.

Diploma/12 th pass or any graduate; freshers are welcome (with strong communication) and candidates with 0-5 years voice-process experience preferred.

Ready to work night shifts / rotational shifts.

Basic computer skills and a willingness to learn CRM / call-centre tools.

Good listening, problem-solving, multitasking and interpersonal skills.

A positive, customer-first attitude and a desire to grow in a service-driven role.

What You'll Get:

Competitive salary + performance incentives + night-shift allowances.

Comprehensive training to build your voice skills and client interaction confidence.

Friendly & inclusive workplace, peer support, fun team activities.

Convenient office location in Bengaluru with transportation support .

How to Apply:

For More details

For More details

Call : HR Roshni @ 8951857215/9900348707 (call or WhatsApp)

Email id - roshinir@thejobfactory.co.in

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.