2 Customer Support / TeleCaller Jobs in Thrissur

Thrissur has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 2 new roles added in recent hiring cycles.

Top companies recruiting customer support and telecalling professionals in Thrissur include several leading organisations across BPO, e-commerce, banking. Altogether, 2 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Customer Support / TeleCaller openings in Thrissur span roles such as customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options available at select employers. Entry-level roles suit candidates with 0–1 years experience, while 2–4 years unlock higher responsibility roles. The work nature is defined by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller salaries in Thrissur range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles begin near competitive, while professionals with 2–4 years experience approach market rate. Pay is structured as fixed + performance incentives and has remained stable year over year.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.

Customer Support / TeleCaller roles in Thrissur are concentrated in Kanjany, Irinjalakuda, Chalakudy. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Thrissur can prioritise these zones to optimise commute efficiency.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Thrissur, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.